Success Stories

“I was finally able to reach someone after playing phone tag and got the estimate that I was looking for…I will call back in January as I would not put up until Spring.”

“Building – I was shopping with other steel companies for this project, however something just felt right about General Steel. The sales team I worked with didn’t try to high pressure me and made my decision rather easy. I am very pleased.”

“I had no clue where to start once our board of directors decided to go ahead and build a shelter. I called General Steel and Charlie Williams was very willing to provide suggestions, brochures of finished projects and help me to create a list of things to consider. We have a long way to go but it is a pleasure to speak to someone that genuinely cares about our non-profit and the care we must exercise with the money we have. Hopefully, we’ll have our shelter build by the end of the year!”

“First let me say I am in no way related to my salesman Derek ** – it was just the luck of the draw! Our non-profit soccer organization had been shopping for a metal building and had reached out to approximately 4 different metal structure companies. Derek was THE only one to make contact with me by phone. Personalized service! He spent at least an hour on the phone with me going over our needs and then finding the right structure for our club at the price point we wanted to stay within. I would recommend General Steel and Derek ** to anyone!”

“Chase was great and even gave him his cell number to call him after hours. Great service and very friendly.”

“WOW!! This has been an amazing experience. Talk about being helpful!!! I get prompt callbacks and answers to my questions. This has been night and day compared to past experiences with other companies, including steel companies.”

“So far I have extremely happy with General Steel. I initially sent out multiple quotes via different websites and General Steel was the first and the fastest response. I worked with Joanie in the sales department to get a quote. She was extremely friendly and spent lots if time over multiple different phone calls to make sure her quote would have everything I wanted in my building. Her customer service is fabulous and she has a very energetic attitude. She spent time explaining what changes to the building increases cost and ways to save money on the building. The customer service was the biggest factor in my decision to use General steel for my building project. After finalizing the order is was then paired with Ryan Burgess for final planning. He has also been extremely helpful. He is fast to respond to emails and phone calls. He understood what I was looking to do with my building and was able to help me make all the design changes needed. Currently my building is still in production and I hope to receive it in early November of 2018. If the customer service I have had so far is any indication, I’m sure I will be extremely satisfied with my building. I would definitely recommend General Steel to anyone looking to purchase a steel building.”

“Chris and the whole team has been a pleasure to work with. All of our questions are responded to in a timely manner and that makes us confident with the process moving forward.”

“I’m still in the beginning stages of the project. So far the service has been above and beyond anyone else I’ve ever dealt with. Prompt response times, often I’d receive a call within an hour of sending an email. Friendly people, I priced around before making a decision and although everyone was close, one of the reasons I chose General Steel was because of the service I’ve received. I’m sure everything will go smoothly. I’m looking forward to completing this project with minimal hiccups.”

“Bought a metal building. Was treated with great respect. Those I dealt with went out of their way to help me and get me the proper information.”