Success Stories

“The salesman Andy was really good to work with, he was very personable and explained the whole process in detail. I am happy with my decision. He was not pushy and assured me that GS would work with me at my pace and do as much or as little on the project as I wanted.”

“I’ve yet to have the building delivered but I can say that I had an excellent sales experience with Jason Borchardt. He was not pushy, was up front, helped immensely finding the right building by listening to what I wanted to do, and seemed to genuinely care about my project. That goes along way for a lot of people.”

“Well having spoken with someone in charge of reviews, they worked with me to try and resolve the issues and make things right. In the end I can’t say that things went perfectly smooth but I am happy to say they care enough about the customers to really try and make things better. Perhaps what sounded like fake reviews were just resolved reviews. Either way, I am impressed they found a frustrated customer and worked to correct the scenario.”

“Top notch customer service, friendly and accommodating staff. Quick to respond to e-mail and got quote sooner then I was told I would. Recommend General Steal to anyone.”

“The sales process was excellent. Andy ** was our salesperson and he was a pleasure to work with. Andy was always willing to adjust and adapt the building to try to accommodate our budget while clearly communicating the implications of our changes. We have not completed the building design yet so we can’t comment on the full cycle of the construction process, but based on the sales experience we are very pleased so far.”

“Joanie, Lauren and Billy have been very helpful with my project. Looking forward to completion.”

“I rarely write reviews but I felt my 6 month journey with General Steel to design and deliver my garage building project was an amazingly smooth experience warranting this feedback. Yes, we had the proverbial ‘construction’ challenges along the way but in the end everything came together quite nicely. Jim and Levi (SteelIt) did a truly outstanding job assembling my significant investment. I was very impressed with Jim’s knowledge, ability, and willingness to work through the inevitable challenges involved. Thanks so much for recommending him as my installer. I am certainly no critic in the steel building industry but I’m personally very impressed how well my building turned out. Really, the whole experience beginning by talking with Mike on my initial needs and setting a path, figuring out details with Ryan, working with Megan on shipping, Dauphne on post-delivery, and Jim for installation has been a very smooth, positive, and enjoyable experience. Thanks to all for helping me make my project a success!!”

“I was shopping for a building to use for boat storage as well as a garage and workshop. I contacted General Steel and a few other steel building companies. I was put in contact with Shawn A. at General Steel, he did a really good job following up with me and answering my questions without being pushy. The building is being put up in the U.P of Michigan and snow is a real concern here, I originally had planned on stick building, but after comparing prices, a steel building seemed like the better way to go. My final decision came down to comparing reviews on the two steel companies, General Steel had a much better on-line reputation. We are early in the process, however so far my experience has been very good.”

“Peter has done a great job so far, looking forward to working with him on this project.”

“I am pleased with the service that I received from General Steel. All the way from the initial contact with ** regarding pricing and sizing to obtaining erection pricing from **’s contacts, I am very satisfied. ** and ** were both very prompt in response to phone calls or emails. They were willing to work with me and respond to all the guidelines that the company I represent required. Being separated by time zones and several hundred miles (1800) did not have a bearing on their service. I would highly recommend General Steel to you for your building needs if you ready to be treated like a customer and a person of worth and value.”