Success Stories

“Initially everything was moving very slow regarding this project due to delays on our side as well as the companies we were dealing with. However, once Bruce ** and Megan ** got involved this became a very pleasant and professional experience. Megan ** expeditiously handled returning emails and phone calls to bring our project to fruition. A big thank you to Megan for all the assistance. Additionally, a big thank you to Bruce ** for all the assistance in handling the unusual request of a third company payment for a portion of the building. We are looking forward to completing this project very soon.”

“Jeremie a salesman was very helpful in All my question and was quick to call me back nice people all around look forward to seeing my project done thanks for all the help”

“Building – I was shopping with other steel companies for this project, however something just felt right about General Steel. The sales team I worked with didn’t try to high pressure me and made my decision rather easy. I am very pleased.”

“Rex and Steve are superb. Their duo approach both answered all my questions and gave me the comfort level to go ahead and order a 40 X 60 building months early. I am very impressed with the attention to customer satisfaction as I start the process of finalizing the design.”

“Jon was very helpful in helping through the process in purchasing my two buildings. Luke has been very helpful in pulling together all the details. If anyone was dragging their feet it was me. He was always on top of everything and helped me make some difficult decisions.”

“Joanie was professional and easy to work with I felt she was honest and a good sales person”

“Overall I had a good experience with General Steel. I feel that they worked well with me on the design of this project and will recommend them to my clients in the future as a quality product with a good value. Thank you for the great customer service in handling any questions that arose and following up on any information that was requested.”

“Joanie did great work, answer all my questions and provided options as needed. I would recommend GenSteel to others.”

“I was searching for a new steel building for my business after my old building caught fire and burned to the ground. I contacted Chase at General Steel and he was very helpful, he answered all of my questions and was able to price the replacement building to fit well within my budget. Engineering is completed and we are getting the order into the delivery schedule soon, everyone at General Steel has been great to work with, I am glad I chose them for this project.”

When buying a steel building, its more than buying a pair of shoes, and much more than picking out a favorite color. I learned through the process of purchasing a steel building that there was more to it than a quick purchase. It becomes a relationship of trust. Good, bad, or indifference, once you begin the process, there is no turning back, unless you lose a sizeable amount of money. It’s the trust of the people you’re dealing with, if not, every decision becomes tainted with questionable distrust. I know, I’ve had several of those transactions and I will never do business with those companies again.

Married to an insurance salesman since 1960, I saw many salesmen come and go through the companies my husband worked for. Some salesmen were high-pressure, non-caring, greedy, cocky and dishonest shysters. They had a rebuttal for every excuse. They knew when to close, and when to ask for the signature. They were hired and groomed to sale. They became the face of the company, and in a sense they became the company. There were also salesmen who were sincere, kind and respectful. Those were the ones who built the company’s trust. This is what Bob represented to me. He became the face of General Steel.

When I decided to have a garage built, I virtually knew nothing. I had several people around me who became my go-to advisers. My husband gave me carte blanche and also the responsibility in making the wisest decisions. I asked a lot of questions and felt very confident that a steel building was the best way to go versus a wooden structure. We live in the Rocky Mountains of Colorado 7,600 feet elevation with four feet of snow any given winter. I knew the snow load and ground load was an enormous factor. I also knew there would be many hoops to jump through with regulations from our county’s building department.

I spent many hours looking at websites for steel buildings. There were a lot of impressive websites. I am sure many webmasters were paid big bucks to make the company look really good, but it was an abstract look at what I needed to know in reality. I needed to know who I was dealing with. I looked for the ratings and the top ten steel building companies. I looked for endorsements, also for prices and locations that would be familiar to our severe winters. I sent inquires to several steel building companies and this is when I began formulating in my mind the best company to go with. It was Bob that made up my mind to go with General Steel.

The process actually began in July with a trusted relationship with Bob, a sales representative with General Steel. He called me from my inquiry about a steel building. He e-mailed immediately a price structure on my design. He was there for every question. I was amazed that he was in the office until ten at night when there was something important we had to deal with. When my day was full from morning until night, he gave me his private number to call him at six in the morning or whenever I needed to ask him something.

Contrary to another company that was high in internet ranking and very impressive, which I could comfortably had gone with, but the salesman dropped the ball. He did not follow through until a month later. By that time I had decided on General Steel. There was another company whose salesman knew too much and didn’t like dealing with a woman. He wanted to talk with my husband. That was a big turn off to me. By that time, I knew a lot more about steel buildings than my husband did. He would just hand the phone to me.

When I saw a site with bad press against General Steel from a competing company, I could have easily walked away. At that time I had not invested any money yet. I e-mailed Bob immediately with my concerns. He put my mind at ease and clarified any negative information that I had about General Steel. He sent e-mails to show me exactly where the bad press was coming from. Bob did not high-pressure me at all. He stated facts, and was concerned about steel prices going up and time issues going into winter, but he patiently waited until I felt very confident about every step I needed to go through.

There have been a few glitches, as would be in any project. I reported some errors on the plans to Ronald my Project Coordinator. He responded immediately, but I was impressed with Bob. Even after the project had been passed to the coordinator, Bob called to make sure that I knew those things would be taken care of and reassured me that he was still on board with this project.

As to date, this project is still in motion. I am waiting for the foundation drawings from an engineer, and another trip to the County Building Department before I sign off on the contract. This will take another six to seven weeks until completion. No one has dragged their feet, it has all moved along in due process. Yes, this has been a very good experience and it has been through the relationship with Bob ** that all the workings have been tight and satisfying.

“My husband and I have been looking to build a steel building and looked at several companies. We were very happy with Brian! He gave us great info, provided all the necessary details and stayed in close contact throughout the sales process. He was a large part of why we decided to go with General Steel. We are looking forward to having our new shop!”