Success Stories

“Good Morning. Thank You for your concern, As Customer Service, to me is the heart of any great relationship. Ryan and the others I have spoken with over the last few days have been very helpful. As we are looking for an approximation, for budget consideration only, the response from your staff has been right on. With this level of commitment, if we should schedule to move forward, General Without a doubt will be our supplier of choice.”

“While researching steel buildings we discovered General Steel and submitted a request for a quote. Philip ** from General Steel reached out to us and assisted in the selection of a steel building. He was able to answer our questions and contacted a building crew in Michigan to get some construction estimates and availability information. Philip went that extra mile to assist us in making our decision to buy from General Steel. If Philip is just a small sample of the type of people we will work with at General Steel then we look forward to working with all of them. Well done!”

“As a first-time steel building purchaser, my sales support specialist was outstanding. He took the time to educate and inform me on the process, had answers to virtually all of my questions and when he didn’t he quickly found them and always followed up in a timely manner. I wish more companies had people like this interfacing and guiding their customers.”

“The customer service was great. We had some issues that were quickly addressed.”

“WOW!! This has been an amazing experience. Talk about being helpful!!! I get prompt callbacks and answers to my questions. This has been night and day compared to past experiences with other companies, including steel companies.”

“Having Ryan ** as my Project Coordinator has been great. He has helped with every question/concern I’ve had. Any additional information I have requested, Ryan has answered for me in a timely manner. Ryan has worked with me through the changes I have requested. This process has been made easier thanks to Ryan.”

“It’s very early in our process, however, so far so good. 100 character minimum almost talked me out of participating but here you go.”

“We spoke with several other companies for our project. Philip was awesome, always eager to help and very good at contacting us. He was the deciding factor for choosing General.”

“Ryan answered all of my questions. Very informative about construction cost.”

“After our Veterans building suffered structural integrity and our ceiling & roof were collapsing due to snow and water events, I called to inquire about a General Steel Building. Mr. Derek Carlson immediately and very professionally guided us through the information process and was quite helpful.”

“Very helpful through the first part of my project.”