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Construction projects are complicated and full of intricate details that most steel building companies simply don’t have the experience or resources to handle effectively. However, with General Steel you are working with the most trusted company in the industry in terms of executing steel building projects, but we recognize that there is always a chance that something unplanned may happen.
Our Department of Customer Service and Complaints Reviews is comprised of a team of select experienced professionals who are charged with the sole responsibility of mutually resolving any customer complaints or issues that arise. This department is adjusted and reevaluated continuously in order to ensure customer satisfaction and the effectiveness in providing General Steel customers with a streamlined avenue to communicate. Therefore, if anything unexpected does happen every General Steel customer has a route to speak directly to a professional. There are no hoops to jump through or gatekeepers, only mutually agreed upon resolutions.
Simply complete the contact form above and let us know what’s gone wrong so we can make it right!