Frequently Asked Steel Building Questions

What questions should I ask about a building warranty?

Make sure that the company is financially strong, debt free and that structure is covered. Also check that the paint is warrantied.

What type of warranty do other companies offer?

The majority of other companies only offer a 12 month manufacturers defect warranty.  That does not give the consumer any peace of mind.

How can General Steel offer a 50 year warranty?

We can offer a 50 year warranty because we make sure that the buildings are loaded properly, and we also will be around long enough to honor our warranties unlike a lot of the industry.

Do I have to pay extra for General Steel’s warranties?

No you do not.  Our warranties are included on every building.

How many years is General Steel’s paint warranty?

The General Steel paint warranty is 40 years.

How many years is General Steel’s structural warranty?

The General Steel structural warranty is 50 years.

What types of warranties come with my General Steel building?

General Steel offers a 50 year structural warranty, and a 40 year paint warranty on the baked on Kynar finish that is on the steel sheeting.

What comes standard on my General Steel building?

The basic building includes everything that you need to put it up.  Steel sheeting for the roof and sidewalls, primary and secondary framing, bolts, I-beams, rafters.

Where can I find more technical information on steel buildings?

We can get you our brochure and a standard features document to answer most of your questions.  If you have more technical questions that need to be answered, give us a call and we’d be glad to assist.

Can I lock my steel price during the pre-construction phase?

Yes you can.  A lot of customers don’t want to miss out on steel pricing but they need to start with a design package first.  We can lock the building pricing in and start the design package at the same time.

Will a contractor be involved during the pre-construction phase?

Once you get towards the end of the process, we would be glad to get one of our builders involved.

Can I see the dimensions of my building on my land to scale?

Yes you can, that is what the site and code review portion of the package accomplishes.

How many changes can I make to my floor plan?

You can make as many small changes that are necessary to that particular project.  Only two “major” changes are allowed (ie: switching the building from a church to a movie theatre instead, going from one story to two stories etc)

What if I just need renderings of my project?

Let us know and we will just do a rendering package for you.

Why do I need pre-construction services?

If you are in the planning stage of a building project and perhaps getting financing, you are going to need a lot more than just a building.  We walk you through the preliminary stages so that you know that your building project can happen smoothly.

Can I purchase pre-construction services a’ la Carte?

Yes you can, but the price is much better as a package.

Can General Steel provide other pre-construction services?

Yes we can refer you to other architects and engineers that you may need.

What is included in the most popular Design Package?

The design package includes a preliminary site and code review of the property, floor planning, Full color 3D renderings, and a 300 line item cost analysis that shows how much your entire project is going to cost.

What is a Design Package?

The design services package is a great tool to help our customers when they need help with preliminary design work, and help with business plans, churches, and other project that require a lot of planning.

Can I talk with a General Steel contractor by phone?

Yes, we’d be glad to get you in contact with them.

Can I meet with a General Steel contractor at my site?

Yes you can.  We would be glad to get one of our builders to meet with you if we have one that is close to your location.

What if I need help with something after construction is complete?

Give us a call and we would be glad to assist you.

Is there a better time of year to erect my building?

Our buildings can go up anytime of the year.

Can General provide construction estimates prior to purchase?

Yes, we will make sure that you have good ballpark numbers for your erection and concrete before you purchase the building.  You won’t have exact numbers on concrete until you have drawings though.

Where can I get a quote for construction services?

Give us a call and we will get you over to the best person in that department.

Can I use my own contractor to construct the building?

Yes you can have whomever you’d like to put your building up.

What if I have questions during the erection of my building?

Give us a call and we would be glad to assist you.

What if I choose not to erect the building myself?

We’d be glad to refer you to one of our builders that is near your area and they can erect the building for you.

Will General refer me to a local erector or contractor?

Yes, we have contractor all over the country that put up our buildings and do concrete work as well.

How does steel stand up to a fire?

A steel building can still be a loss if it is burnt down.  It is a non-combustible material that is fire resistant.

What types of “buildings” are actually constructed with wood?

They go by a lot of different names but primarily, they are called wood buildings or pole barns.

Why do I see wood built companies when I’m looking for steel?

You see wood buildings and pole barns, because those companies are trying to convince you that their product is as good as a solid I beam constructed steel building.  But that is not the case.

Why should I build with steel instead of wood?

You should build with steel because it is a better material long term.  It is a permanent structure that does not require the maintenance that a wood building does.  Especially with the winters that have been happening we have been replacing a large number of pole barns and wood buildings that have come down, or burned.  The steel building is very low maintenance and will last a lifetime.

Does General use any wood in their steel buildings?

No, there is no wood in our building.  Pole barns, and wood structures don’t carry the 50 year structural warranty that our building does, and they require more maintenance.

Can I see pictures of the available accessories?

Yes you can.  We have an accessories page, and you can request photos as well.

Can I buy accessories locally for my building?

You’re more than welcome to buy your own accessories for your General Steel building, but we carry items that are commercial grade and can deliver as a package.

Can I order GenStone as part of my building package?

Yes you can.  Your project coordinator can get you options, colors, and pricing as well.

What is GenStone?

GenStone is a faux stone panel that is made for steel buildings.  It saves a lot of time and money compared to hiring a mason to get that stone look on your General Steel building.  It is very do it yourself friendly as well!

What kind of doors and windows are available?

There are so many options for doors and windows, its best to talk to your project coordinator about what you’d like.

Can I do customized features on my building?

Yes our buildings are customizable.

What are framed openings?

Framed openings are cut outs for doors and windows.  They are cut at the factory, and flashing and trim are included so that the opening is ready for a window or door.

Can General Steel supply insulation?

Yes we can.  Your project coordinator will talk with you through what options are best for your area.

What accessories are available?

Almost anything that you’d need for your steel building.  Insulation, doors, windows, vents, light transmitting panels, skylights, cupolas etc.

What are accessories?

Accessories are other options that you can add to the basic structure.  You get your own project coordinator that will go over all of those options with you.

What if I don’t see the type of building I’m looking for?

Give us a call, one of our associates will be glad to help you.

Can I lock my steel price through General Steel?

Yes, we have a 90 day price lock guarantee if you but a General Steel building.

Do your buildings require welding?

No they do not.  The building bolts together like a big erector set.

Will my building conform to local building codes?

We make sure to load the building properly but it is recommended that the customer call your local building department and find out what the ground snow load and wind loads are for your area.

How difficult is it to erect my building?

General Steel buildings are simple to erect.  The building is all pre punched, pre drilled, and ready to bolt together.  Simple equipment such as a fork lift or a front loader is all that is necessary to erect the building if it isn’t over 18 feet tall.

Does General supply “roof only” open wall buildings?

Yes we do.  If you want a canopy type of structure we will engineer the building to be open for wind and uplift.

Can I get a standing seam roof?

Yes, we have a 24 gauge Standing seam roof option available.

Can General Steel provide a two-story building?

Yes, we can go up to three stories.  Our buildings can go as tall as you need, but there is a three-floor limit.

What concrete work do I need?

General Steel buildings only require concrete piers, but you can do a slab if you want to.  If the building is going to be heated or cooled you may want to do a frost wall or a grade beam around the perimeter of the building.

Is all hardware provided with your buildings?

Yes, everything you need to put the building together will be included based on what you order.

How do I apply to work for General Steel?

If you want to join the industry’s leading team, simply complete the contact form located here or email our recruiter at to apply for open positions.

Where can I find reliable customer reviews?

A steel building is for most consumers one of the largest purchases they will ever make. So we encourage our customers to research any company including General Steel with reputable third party resources such as the Better Business Bureau. Also make sure you check out our testimonials page and recent employee reviews pages to see what recent customers are saying about their experience with the General.

What sets General Steel apart from the competition?

What really sets General Steel apart from the competition is our company’s experience, building quality and competitive advantages. To learn more about what General Steel offers your project that no other company can, please visit our competitive advantages page.

How do I become a local General Steel contractor?

Simply complete our contractor application form located here or call our corporate office at (800) 745-2685. After completing the initial application, our builder relations department will conduct additional background research on your company and determine if your company is eligible to become part of our authorized dealer / contractor network.

Does General Steel have local building dealers?

Yes, General Steel has the largest local dealer network in the industry. You may purchase your building through a local contractor or through our corporate office, but either way you go our contractors are available to provide any range of construction services.

Where is General Steel located?

General Steel’s corporate office is located in Littleton, Colorado however we do also have the industry’s leading local contractor network which is available to any General Steel customer. We invite you to visit our corporate office and meet the experienced team who will be working on your project and also ask us to arrange a local contractor meeting if you will need any construction services.

Does General Steel have experience working with business expansions?

Absolutely! General Steel has supplied buildings for the expansion of some of America’s largest companies including Boeing, General Motors, Disney, Dow Chemical and British Petroleum. For a complete list of companies we have worked with please visit our corporate clients page.

Does my General Steel building come with a warranty?

Yes your General Steel brand building comes standard with the best warranties in the industry including our 50 year structural warranty, 40 year paint warranty, 25 year Galvalume roof warranty and 20 year standing seam roof warranty if you decide to construct a Galvalume roof or standing seam roof on your building.

What is a General Steel brand building?

A General Steel brand building is the most recognized name in pre-engineered steel buildings throughout North America and across the globe. When you purchase a General Steel brand building you can expect to receive the highest quality metal building available today that benefits from our company’s unique competitive advantages including our 50 year structural warranty and 40 year paint warranty.

Does General Steel sell internationally?

Yes General Steel has provided buildings to businesses, organizations and individuals across the globe. Our buildings can be designed for any location or use and our experienced shipping department can deliver your building economically and quickly.